Northshorecare.com Reviews

Northshorecare.com is a leading online retailer that specializes in incontinence care products and accessories. The website offers a wide range of products designed to provide up to 12 hours of leak protection. Some of the popular products include MegaMax Adult Overnight Diapers with Tabs, GoSupreme Disposable Incontinence Underwear, EternaDry Booster Pads, Diaper Doublers, Supreme Quilted Cleansing Wipes, Extra-Large DynaDry Supreme Incontinence Liners, MagicSorb Air Disposable Bed Protectors, Champion XD Washable Underpads, and DoubleStop Male Incontinence Guards. These products are designed to provide reassuringly strong protection for even the heaviest control problems. The website also offers the option to request up to 6 samples to test the performance of their products. Over 2.5 million customers have improved their quality of life using their maximum absorbency products. The products are designed to accept multiple bladder “voids” to deliver longer wear times so you can change less and live more.

Northshorecare.com accepts Visa, MasterCard, Discover, and American Express for payments. However, alternative payment forms such as PayPal are not accepted at this time. Refunds are issued on the original payment method that the order was processed on. Credit card payments are refundable for 60 days after the date of purchase, otherwise, store credit or a check will be offered if it is past the 60-day period. Please note that customer pays for returned shipping.

NorthShore Care has a detailed return policy. If any incorrect items are received or items are received in a damaged condition, customers are advised to contact them immediately (within 5 days of delivery) to receive an RMA number. Damaged merchandise will be replaced or the damaged portion of the order will be refunded. Unopened items can be returned or exchanged for any other size needed or refunded, less shipping costs, as long as the item is not discontinued by the manufacturer. Opened items cannot be returned due to sanitary reasons. However, if multiple bags are ordered together, often referred to as a Case, then unopened bags can be returned and a prorated amount of the case price will be refunded. Refunds will be issued on the original payment method that the original order was processed on. Credit card payments are refundable for 60 days after the date of purchase, otherwise store credit or a check will be offered if it is past the 60 day period.

As for the shipping policy, NorthShore Care is dedicated to getting orders delivered as quickly and discreetly as possible. Orders placed before 7pm Central time Monday – Friday ship the same day (with the exception of US Postal shipments). All orders ship in plain, unmarked boxes and/or envelopes to maintain privacy. The shipping charges are based on the total dollar amount of the order. Expedited shipping is available; pricing is shown during checkout. Free Ground Shipping is available on All Orders $125+ within the contiguous US only. Most orders with free ground delivery ship via UPS Ground. However, they reserve the right to ship via alternate means at their discretion. If any incorrect items are received or items are received in a damaged condition, customers are advised to contact them immediately (within 5 days of delivery) to receive an RGA number.